77abd's Privacy Policy

When you register on 77abd, log in, or use our service, we may collect various types of information. This information falls into two main categories:

1.1 Information You Provide Directly

Information you give us directly includes:

• Full name and date of birth (for age verification — only users aged 21 or older may use the service)
• Mobile number and email address
• Payment information (bKash / Nagad / Rocket number, bank account details)
• Copies of documents submitted for identity verification (national ID card or passport)
• Messages and requests you send via live chat or email

1.2 Automatically Collected Information

Information recorded automatically when you use our site:

• IP address and device type
• Browser version and operating system
• Login time and location information
• Your activity on the site — pages visited, game play history, and session duration
• Information collected through cookies and similar technologies

We use your personal information only for specific and legitimate purposes. The main reasons 77abd uses your information are detailed below:

2.1 Account Management and Verification

Your information is used to create and manage your account, verify your age (21+), confirm your identity, and prevent fraud. The security of every user is our primary responsibility.

2.2 Processing Financial Transactions

Your payment information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. We use SSL encryption technology for financial security.

2.3 Service Quality Improvement

By analysing how you use the site, we improve game categories, user experience, and resolve technical issues.

2.4 Providing Customer Support

To resolve your issues through 24/7 live chat support, our representatives may need to view your account and transaction information.

2.5 Legal Compliance

Retaining data is required to comply with applicable laws and regulations, and as part of anti-money laundering (AML) and anti-fraud processes.

2.6 Ensuring Responsible Gambling

Monitoring play patterns to help users comply with responsible gaming guidelines and to provide support where needed.

77abd does not sell or rent your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Payment gateways (bKash, Nagad, Rocket, etc.) and game technology providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, etc.) may receive the minimum information necessary to deliver their own services. All of these partners are bound by strict confidentiality agreements.

3.2 Legal Obligations

We may be legally required to provide information to relevant authorities as part of a court order, government directive, or legal investigation.

3.3 Fraud and Security Protection

Information necessary to address account security breaches, fraudulent activity, or to protect other users may be shared with relevant bodies.

77abd uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser.

4.1 Cookies We Use

• Essential cookies: These are necessary to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to understand site performance and usage patterns.

4.2 Cookie Controls

You can disable or limit cookies from your browser settings. Please note that disabling essential cookies may prevent some important features of the service from working properly.

77abd employs state-of-the-art technical and administrative security measures to protect your privacy and data. Our key security features are detailed below:

• SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
• Password Hashing: Your password is never stored in plain text — industry-standard hashing technology is used.
• Access Controls: Only authorised staff may view your information, and only when required for specific tasks.
• Regular Security Audits: Our systems are regularly reviewed and tested.
• Secure Data Storage: Personal information is stored in encrypted form on secure servers.

However, it is not possible to guarantee that transmitting information over the internet is completely secure. It is your own responsibility to keep your account password confidential and to log out when not in use.

We retain your information only for as long as it is needed.

• Active account: All information is retained while your account remains active.
• After account closure: Relevant information may be retained for a specified period as required by legal obligations and financial auditing needs.
• Financial transaction records: Records of deposits and withdrawals are kept for a specific period in accordance with applicable law.
• Deletion requests: Beyond legal obligations, you may request deletion of your information — see Section 8 for details.

As a 77abd user, you have the following rights regarding your personal information:

7.1 Right to Access

You may request to know what information we hold about you. We will provide you with a copy within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect, you may request a correction through your account settings or by contacting our support team.

7.3 Right to Erasure

In certain circumstances you may request deletion of your personal information. However, full deletion may not be possible where legal obligations or ongoing disputes apply.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will review your request and take the necessary steps.

7.5 Right to Data Portability

You may request the information you have provided in a standard, machine-readable format.

77abd strictly prohibits its service for anyone under the age of 21. We do not knowingly collect information from any person under the age of 21.

Age verification is mandatory at the time of account registration. If we learn that a user is under 21 years of age, their account will be closed immediately and any collected information will be deleted.

If a parent or guardian believes their child has registered by mistake, please contact [email protected] immediately.

77abd primarily provides services to users in Bangladesh. However, because our technology infrastructure operates on international servers, some data may be stored or processed abroad.

Wherever data is processed, we ensure that the protection standards described in this privacy policy are maintained and that applicable legal requirements are met.

77abd reserves the right to amend this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• By updating the "Last updated" date on this page
• By sending a notification to your registered email
• By displaying a notification when you log in to the site

If you continue to use the service after the updated policy is published, this will be considered your acceptance of the new policy. If you do not agree with the changes to the policy, you may close your account and cease all activity.

This privacy policy works together with our other policies to form a complete user protection framework. To learn about our full terms and conditions, visit the Terms and Conditions page. To learn about our commitment to and support for responsible gaming, see the Responsible Gaming page.